1. Acceptance of Terms
By accessing, registering, or using the services provided by arsenal88, you agree to be bound by these Terms & Conditions. These terms constitute a legal agreement between you (the user) and the platform operator.
We reserve the right to update these terms at any time. Your continued use of the platform following any updates signifies your acceptance of the revised terms. We encourage users to check this page regularly.
2. Eligibility
To use this platform, you must be at least 18 years of age, or the higher legal minimum age required by the laws applicable to Malaysia. By creating an account, you represent and warrant that you have the full legal capacity to enter into this agreement.
Access to our services may be restricted in certain regions. It is your responsibility to ensure that your use of the platform complies with all local laws in your area of residence.
3. Account Registration and Security
When registering, you must provide accurate, current, and complete information. To prevent fraud, we require identity verification (KYC) which must be completed before any withdrawals are processed.
Users are permitted only one account per person, household, or IP address. Any attempt to circumvent this rule may result in the termination of all associated accounts.
You are solely responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. If you suspect your account has been compromised, you must contact our support team through the channels on this site immediately.
4. Deposits and Withdrawals
We support various payment categories provided by our partner payment providers. All deposit and withdrawal limits, as well as processing times, are displayed within your account and may vary based on the selected method.
Payment methods used must be registered in the name of the account holder. We do not accept third-party payments. All withdrawal requests are subject to verification to ensure security and compliance.
5. Bonuses and Promotions
Each promotion is subject to its own specific set of terms. For a full list of current offers, please visit our Promotions Page.
Bonus funds are treated as separate balances from cash deposits. Wagering requirements (playthrough) must be met before bonus funds or resulting winnings can be converted to withdrawable cash.
While a bonus is active, maximum bet limits per round may apply. Bonus abuse—including the use of multiple accounts to claim the same offer or hedge betting—is strictly prohibited and will result in the forfeiture of all bonus funds.
6. Game Rules and Fair Play
All games on our platform use certified Random Number Generators (RNG) provided by licensed game suppliers to ensure every outcome is random and fair.
In the event of a technical glitch or system interruption, any round that is not completed will be considered void, and the stakes for that round will be refunded to the player's balance.
Disputed rounds will be investigated based on the game logs provided by the software supplier. The supplier's decision on game outcomes is final.
7. Prohibited Activities
The following activities are strictly forbidden and may result in immediate account suspension and forfeiture of funds:
- Fraud, collusion, or the use of bots and automation software.
- Arbitrage, hedge betting, or exploiting technical glitches.
- Money laundering or using payment methods belonging to others.
- Initiating chargebacks or disputing legitimate transactions.
8. Responsible Gambling
We are committed to providing a safe gaming environment. Users can access a variety of tools to manage their play, including deposit limits, session reminders, and cool-off periods.
Self-exclusion is available for those who wish to stop gambling entirely. Once a self-exclusion period is set, it cannot be cancelled early. For more detailed information and tools, please visit our Responsible Gaming Page.
9. Intellectual Property
All content, branding, logos, and software on this website are the property of arsenal88 or its partners. You are granted a limited license to access the site for personal use. You may not copy, reproduce, or redistribute any part of the site without express written permission.
10. Availability and Liability
Our services are provided on an "as is" and "as available" basis. We do not guarantee that the service will be uninterrupted or error-free. Maintenance may occur periodically to improve system performance.
Obvious errors, such as incorrect odds, balance discrepancies, or payout mistakes resulting from technical failures, will be corrected by the platform.
11. Suspension and Termination
We reserve the right to suspend or close any account if we suspect a breach of these terms, fraudulent activity, or if the user provides false information.
During an investigation, account functions may be temporarily restricted. Upon termination, remaining legitimate balances may be returned, minus any funds gained through prohibited activities.
12. Data Protection
Your privacy is important to us. The collection and processing of your personal data are governed by our privacy standards. For detailed information on how we handle your data, please refer to our Privacy Policy.
13. Complaints and Disputes
If you have a concern, we encourage you to use our internal complaint channels first. Please provide your account ID and a detailed description of the issue to our support team.
We aim to resolve all disputes fairly and promptly. If an internal resolution cannot be reached, the matter will be handled in accordance with the platform's internal dispute resolution process.
14. Changes to These Terms
These terms may be updated to reflect changes in our services or legal requirements. All updates are posted on this page. Please check the "Effective Date" at the top of the page to ensure you are reading the current version.
15. Contact Information
If you have any questions regarding these Terms & Conditions, please contact our support team through the official channels available on this site, such as the support page or live chat.